Customer Service Advisor Jobs in Chester CH1 | Immediate Start & Competitive Pay
Are you a skilled communicator looking for your next challenge? labourer.agency is connecting talented individuals with premier employers in Chester CH1 for an immediate-start Customer Service Advisor role. Enjoy flexible shifts, weekly pay, and the potential for a permanent position.
Customer Service Advisor Role: Your Gateway to a Rewarding Career in Chester
About the Role & Our Client
Our client, a respected and growing retail service provider in the heart of Chester CH1, is seeking a proactive and empathetic Customer Service Advisor to join their dynamic team. This is not just a job; it's an opportunity to become the face of a beloved local brand, solving problems and creating positive experiences every day.
By applying through labourer.agency, you gain access to a streamlined hiring process, dedicated support from our consultants who know the Chester market inside-out, and the security of a reputable agency behind you. We bridge the gap between talented job seekers like you and employers who value skill and professionalism, much like we do for roles such as Event Staff in HX1 or Nursing Assistants in KY11.
Core Responsibilities & Daily Tasks
- Providing first-line support via telephone, email, and live chat, resolving customer enquiries efficiently and professionally.
- Accurately processing orders, returns, and exchanges using the company's in-house systems.
- Building strong customer relationships by demonstrating active listening, empathy, and a genuine desire to help.
- Identifying and escalating complex issues to the relevant team lead or department manager.
- Maintaining up-to-date knowledge of product ranges, promotions, and company policies to offer accurate information.
- Achieving and exceeding individual and team-based performance targets for customer satisfaction and query resolution.
- Contributing to a positive team environment and sharing best practices with colleagues.
Essential Skills & Experience We Require
- Proven Experience: Minimum of 6 months in a customer-facing role (retail, hospitality, call centre, etc.).
- Communication Excellence: Fluent in English with outstanding verbal and written communication skills.
- Tech Savvy: Confidence using computers, CRM software, Microsoft Office, and multi-channel communication platforms.
- Problem-Solver Mindset: Ability to think on your feet, de-escalate situations, and find practical solutions.
- Resilience & Positivity: A can-do attitude and the resilience to handle a fast-paced environment.
- Team Player: Collaborative spirit and a commitment to supporting your colleagues.
Role Snapshot & Benefits
- Location: Central Chester CH1 (excellent transport links)
- Hours: Flexible shifts - Full-time (37.5 hrs) & Part-time options
- Pay: £11.50-£13.50 per hour + weekly pay every Friday
- Benefits: 28 days holiday pro-rata, pension scheme, ongoing training
- Career Path: Clear progression to Team Leader & Senior Advisor roles
This role is interviewing now. Don't miss your chance to join a fantastic team.
Apply for This Chester Job →Applying takes < 3 minutes. No lengthy forms.
Why Partner with labourer.agency for Your Next Career Move?
We're more than just a job board. As a dedicated recruitment partner in Chester and across the UK, we provide the support, opportunities, and transparency you deserve.
Local Expertise
We have deep roots in the Chester CH1 job market. Our consultants understand local employers, commute routes, and the skills in demand, ensuring we match you with the right role.
Speed & Efficiency
From registration to first day, our process is streamlined for immediate starts. We handle the paperwork and logistics, so you can focus on preparing for your new role.
Ongoing Support
You'll have a dedicated consultant for the duration of your assignment. We're here to resolve any queries, advocate for you, and help navigate your temp-to-perm journey.
Wide Network
One registration opens doors to hundreds of roles. Whether you're seeking a Customer Service Advisor in Chester CH1, a Forklift Driver in Southampton SO14, or a Dental Nurse in Plymouth PL1, we have connections.
Frequently Asked Questions
Your questions about becoming a Customer Service Advisor in Chester, answered.
The process is straightforward and fast-tracked for immediate starts:
- Apply Online: Submit your details via our application form or email your CV.
- Quick Screening Call: A 10-15 minute chat with a labourer.agency consultant to discuss your experience and the role.
- Client Interview: A virtual or in-person interview with the hiring manager in Chester.
- Offer & Onboarding: Successful candidates receive a formal offer through us, followed by swift compliance checks and a start date confirmation.
We guide you through every step. For more general queries, visit our comprehensive FAQ page.
Absolutely. We value transferable skills highly. If you have experience in retail, hospitality, volunteering, or any role where you've dealt with people, you likely have the core competencies. Key traits we look for include empathy, clear communication, problem-solving, and a positive attitude. We provide training and support to help you transition into the Customer Service Advisor role successfully.
Yes, this is a temp-to-perm position with a strong likelihood of converting to a permanent contract for the right candidate. The client views this as a pipeline for talent. Demonstrating strong performance, reliability, and team fit can lead to permanent employment, followed by progression into Team Leader, Training, or Specialist roles within the customer service department. We've seen many agency workers build long-term careers with our client partners.
You will be paid directly by labourer.agency on a weekly basis, every Friday, for all hours worked the previous week. Your pay will be at the agreed hourly rate (£11.50 - £13.50), with all statutory deductions (PAYE Tax, NI) made. You will also accrue holiday pay. We pride ourselves on timely, accurate payments. For a deeper dive into pay and benefits, check out our resource on Temporary Jobs.
We constantly recruit for a wide range of customer-facing and support roles across the region. Alongside this Customer Service Advisor in Chester CH1, we often have openings for Retail Assistants, Hotel Receptionists, Call Centre Agents, and Admin Support in Chester, Warrington, Liverpool, and Manchester. We also specialise in other sectors; for example, we're currently recruiting for a Barista in Felixstowe IP11 and Transport Planners nationally. The best way to see all current opportunities is to browse our Recent Jobs page.
How to Apply for This Customer Service Advisor Position
Take the first step towards your new role in Chester today. The process is simple and designed to get you working quickly.
Prepare Your CV
Update your CV, highlighting any customer-facing experience, communication skills, and technical proficiency. Tailor it to a service environment.
Get in Touch
Apply via the button below or send your CV directly to our team. Mention the role"Customer Service Advisor - Chester CH1" in your application.
Interview & Start
We'll arrange a quick chat, followed by a client interview. Upon success, we'll handle all onboarding for a smooth, fast transition into your new role.
Ready to Join Our Talent Pool?
Submit your application now. This role is actively interviewing, and positions are limited.
If you are interested email your cv and info to [email protected].